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Privacy Policy

Privacy Policy


© 2019 Copyright, ELYSIS Limited Partnership ("ELYSIS LP"). All rights reserved. Reproduction, adaptation, or translation without permission is prohibited except as allowed under the international copyright laws. All the text, graphics, design, content, and other works are the copyrighted works of ELYSIS LP.


This privacy policy (this “Privacy Policy”) sets out the privacy policies and practices for ELYSIS LP with respect to how ELYSIS LP collects personal information. It also describes how ELYSIS LP maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by ELYSIS LP via this Site and other places where or means by which we may collect personal information (the “Sites”). This Privacy Policy also sets out how you can access certain information that ELYSIS LP may collect about you. In this Privacy Policy, “personal information” means all information relating to any identifiable individual.

Please note that the Sites may contain links to other third-party websites that are not controlled or operated by ELYSIS LP. This Privacy Policy does not apply to such third-party websites, and ELYSIS LP is not responsible for the content of such third-party websites or the privacy practices of such third parties. Therefore, ELYSIS LP encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third-party websites.


By submitting personal information to ELYSIS LP or its service providers and agents, you agree that ELYSIS LP may collect your personal information and you consent to the use, disclosure and transfer of your personal information in accordance with the Privacy Policy and as permitted or required by law.  Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting ELYSIS LP at the address provided below. If you refuse or withdraw your consent, you acknowledge that ELYSIS LP may not be able to provide you or continue to provide you with certain services or information which may be of value to you.


ELYSIS LP reserves the right, at ELYSIS LP’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, ELYSIS LP will treat your continued use of the Sites following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. ELYSIS LP will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

This Privacy Policy was last updated on October 31, 2023.


ELYSIS LP may collect personal information in connection with information you request or through your use of the Sites, which may include information provided in connection with the following activities:

  • Completing a request or submission to the Sites.
  • Requesting information or assistance from ELYSIS LP. ELYSIS LP may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
  • Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding ELYSIS LP’s products and services.

The personal information that ELYSIS LP may collect may include your name, email address, address, telephone number, personal preferences, and any other personal information that you choose to include in your submissions to ELYSIS LP, or in other communications to ELYSIS LP.

ELYSIS LP may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use of any hyperlinks available on the Sites. ELYSIS LP or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and the Sites’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.


ELYSIS LP may obtain information about you from other sources and combine that with information we collect directly from you.  We use this information to better understand your interests and for analytics purposes.


This section of the Privacy Policy describes how ELYSIS LP processes personal information and other data that is collected or obtained through the Sites.

ELYSIS LP, a company registered in the province of Québec, controls the personal information that is collected or obtained through the Sites.


If you use the Sites, you may choose to provide personal information to ELYSIS LP (for example, by sending us an email). We will process the personal information that you provide through the Sites to answer your query and if relevant, to manage our business relationship with you or your company. If you choose to subscribe to our media releases or other communications, you can unsubscribe at any time (by following the instructions in the email or by contacting us at


With your consent, our Sites use cookies to distinguish you from other users of the Sites. This helps us to provide you with a good experience when you browse our website and also allows us to improve the Sites.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. This information does not identify you personally and you remain anonymous unless you have otherwise provided ELYSIS LP with personal information.

Cookies help ELYSIS LP to improve the Sites, and to deliver more personalized service by enabling ELYSIS LP to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.

We use the following cookies:

  • Performance/analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Sites.

Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting ELYSIS LP’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie category

Cookie name



Strictly necessary cookies


This cookie is created automatically by the CMS driving the website (Drupal 7) and is essential for our site to work properly.

At end of session

Cookie policyelysis_cookie_consent

This cookie is used for our cookie notification banner. The cookie banner will appear the first time you enter our website and then disappear when you hit the Close button. This is how we collect and confirm your consent to the use of cookies. If you choose to clear your cookies prior to each visit to our website, you will see the cookie banner upon entry to the website on each visit.

1 year

Performance/analytical cookies

Google Analytics__ga

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More information available.

2 years


24 hours



1 minute

Functional cookies


This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Googles SafeSearch filter turned on.

8 months


A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.

179 days



Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

1 day



This cookie is set by the YouTube video service on pages with embedded YouTube video.



The Sites rely on a range of security measures to protect data that is exchanged through the Sites, including firewalls, intrusion detection systems and virus scanning tools. These are intended to protect against unauthorised persons and viruses from accessing the information that you provide to us, and we to you. However, please be aware that there are inherent risks in transmitting information by use of the Internet and other online or electronic transmission systems and that we cannot guarantee the security of information transmitted in this way.

As with personal information that we collect in other ways, personal information that is collected online through the Sites may be shared within ELYSIS LP and with external service providers who assist us with our services and functions. Personal information that is collected through the Sites may be stored and processed in any country where ELYSIS LP or its external service providers operate.

The Sites may contain links to third party websites (i.e.. that are not provided by ELYSIS LP). Before providing personal information to third party websites, we recommend you examine the privacy policies on those websites. ELYSIS LP is not responsible for the privacy practices on third party websites. Please note that such third parties may also use cookies, over which we have no control, so we recommend you check their cookies policy also.


An IP address is a computer's numeric address, by which it can be located within a network. ELYSIS LP may record your IP address when you visit or use services or features on the Sites. ELYSIS LP may use your IP address for the purposes noted above, and also to help diagnose problems with ELYSIS LP’s server, or to administer the Sites. ELYSIS LP may also use your IP address to identify you when ELYSIS LP feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, systems, information, employees, service providers, business partners, users, customers and others.


ELYSIS LP uses automated devices and applications provided by third parties, such as Google Analytics to evaluate usage of our Sites. We also may use other analytic means to evaluate our Sites.  These entities may use cookies and other tracking technologies which collect information to perform their services. We do not share personal information that we collect directly with these third parties. However, these third parties may collect personal information directly through the use of cookies and other tracking technologies.

Please note that these third parties use cookies — text files that are stored on your computer and that enable an analysis of your use of the Sites. You can prevent the collection of data concerning your use of the Sites (including your IP address), which are generated by the cookie, and the processing of that data by Google by downloading and installing the browser plug-in.


To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, ELYSIS LP uses physical, technological and administrative procedures to protect the personal information that ELYSIS LP collects from loss, unauthorized access, modification, disclosure or other misuse.

Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of personal information collected by ELYSIS LP, please contact:

You should also be aware that certain aspects of the Sites are not confidential and are available for public viewing. For example, other users of the Sites will be able to view your profile and goals that are publicly available. Any submissions that you may post to any publicly available blogs or other publicly available features of the Sites are not confidential and may be viewed by other users of the Sites. By making personal information publicly available where the Sites allow you to do so, you consent to such publication by ELYSIS LP or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


Upon ELYSIS LP’s collection of your personal information, ELYSIS LP may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:

  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites;
  • To customize your experience or homepage on the Sites;
  • To develop and manage ELYSIS LP's business and operations;
  • To enforce ELYSIS LP’s Terms of Use or comply with this Privacy Policy;
  • To detect and protect ELYSIS LP and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with ELYSIS LP’s policies and contractual obligations;
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions;
  • To access, preserve, disclose and use your personal information contained in your submissions, all communications to and from you, all information relating to your use of the Sites, if ELYSIS LP is required to do so by law or legal process or if ELYSIS LP determines, in its sole discretion, that such action is necessary to protect the rights of ELYSIS LP, third parties, and other users of the Sites or for purposes of responding to your request for customer service; or
  • For any other purpose to which you consent.

Personal information collected by ELYSIS LP may be transferred to, stored and processed in the United States, Canada or in Europe. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.


ELYSIS LP may disclose your personal information to its subsidiaries or affiliates and to third parties whom ELYSIS LP hires to provide services on ELYSIS LP’s behalf, including, but not limited to, support services, website services, and answering customer questions about ELYSIS LP’s products and services. These subsidiaries, affiliates and third parties may be located overseas. ELYSIS LP will only provide those third parties with the personal information that they need to deliver the services to ELYSIS LP and/or on ELYSIS LP’s behalf. ELYSIS LP will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that ELYSIS LP is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving ELYSIS LP, you consent to your personal information and any other information ELYSIS LP may have collected being transferred to another party in connection with such transaction. You also consent to ELYSIS LP disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of ELYSIS LP’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.


The personal information that you provide will be retained by ELYSIS LP in accordance with applicable laws. However, ELYSIS LP will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for ELYSIS LP business purposes.


ELYSIS LP does not collect your personal information except in accordance with this Privacy Policy. If, at any time, you prefer not to receive further email communications from ELYSIS LP (except in connection with information, services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by ELYSIS LP. If, at any time, you prefer not to receive any other form of communication from ELYSIS LP, you will have the ability to unsubscribe from such communications by contacting us by e-mail.


ELYSIS LP will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, ELYSIS LP will inform you of the existence, use and disclosure of your personal information and give you access to that information, or request its deletion. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that ELYSIS LP holds about you is not accurate, complete or up to date you may write to the contact person at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, ELYSIS LP will take reasonable steps to correct the information so that it is accurate, complete and up to date.


We operate mainly in Canada, but we may transfer information collected within the European Economic Area to Canada for the purposes described in this policy. ELYSIS LP complies applicable laws regarding the collection, use, sharing, and retention of personal information from the EEA.


ELYSIS LP welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to the ELYSIS LP at:

If you have any questions, comments or complaints about this Privacy Policy or your personal information, or if you would like to exercise your rights, file a complaint or obtain information about our policies and practices regarding our service providers outside of Canada, please contact our Privacy Officer Lana Kobtseva by e-mail at , by telephone 1 514 360 0856 or by mail at the following coordinates:  ELYSIS LP,  1 Place Ville Marie, Suite 2323, Montreal, QC, H3B 3M2, Canada.